Privacy Policy
Effective Date: September 15, 2026
Austin EV Install (“Austin EV Install,” “we,” “us,” or “our”) helps homeowners understand EV charger installation projects and connect with electricians and other service providers.
This Privacy Policy explains what information we collect, how we use it, and when we may share it.
Information We Collect
When you use Austin EV Install or submit an installation request, we may collect information you provide directly to us, including:
Your name
Email address
Phone number
ZIP code and general project location
Information about your home or property
Information about your electric vehicle and EV charger
Information about your electrical panel and proposed installation
Photos you choose to upload, including photos of your electrical panel, proposed charger location, or other relevant areas of your property
Your preferred installation timing
Information related to permitting, rebates, or utility service
Additional information you provide about your project
We may also automatically collect basic technical and usage information, such as the page you visited, referring source, advertising campaign, device or browser information, and interactions with our website.
How We Use Your Information
We may use the information we collect to:
Review and understand your EV charger installation project
Provide information about potential installation requirements or costs
Respond to your questions or requests
Contact you about your installation request
Identify electricians or other service providers who may be able to assist with your project
Request or facilitate estimates or quotes from service providers
Improve Austin EV Install and understand how homeowners use our service
Measure the effectiveness of our advertising and marketing
Prevent misuse, troubleshoot problems, and operate our website
Any pricing information or estimates provided by Austin EV Install are informational unless explicitly stated otherwise. Actual installation requirements and prices may differ based on conditions at your property and the electrician or service provider performing the work.
Sharing Information With Service Providers
If you request help finding or comparing installation options, we may share information about your project with electricians, contractors, or other service providers who may be able to assist you.
This may include your contact information, project details, and photos you submitted.
Those service providers may contact you directly regarding your project.
We do not guarantee that a particular provider will accept your project, provide a quote, or offer any particular price.
Technology Providers
We use third-party technology providers to operate Austin EV Install. These may include website hosting, form-processing, database, analytics, advertising, email, and other service providers.
These providers may process information on our behalf as necessary to provide their services.
Our current technology providers may include Framer, Tally, Airtable, and Google.
Analytics and Advertising
We may use analytics and advertising technologies to understand how people find and use Austin EV Install and to measure the effectiveness of our advertising.
These technologies may use cookies or similar technologies and may collect information such as your device, browser, pages visited, referral source, and interactions with our website.
How We Handle Your Information
We take reasonable steps to protect the information submitted through Austin EV Install. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Please do not submit passwords, financial account information, Social Security numbers, or other sensitive information that we have not specifically requested.
Data Retention
We may retain information for as long as reasonably necessary to operate and improve Austin EV Install, respond to your request, maintain business records, comply with applicable obligations, and resolve disputes.
Your Choices
You may contact us to ask questions about information you have submitted or request that we correct or delete information associated with your project, subject to applicable legal or operational requirements.
You may also ask us to stop contacting you about your project.
Third-Party Service Providers
Electricians and other service providers that receive information about your project may have their own privacy practices. Austin EV Install is not responsible for the privacy practices of independent third parties.
Children
Austin EV Install is intended for adults seeking home installation services and is not intended for children under 13.
Changes to This Policy
We may update this Privacy Policy as Austin EV Install evolves. When we make changes, we may update the effective date shown above.
Contact Us
If you have questions about this Privacy Policy or information you have submitted, contact us at:
Austin EV Install